Return & Refund Policy

We’re confident you’re going to love your Lydia London jewellery — thoughtfully designed pieces made to add something special to your everyday look.

However, if for any reason you’re not completely happy with your purchase, we offer a 30-day return period from the date your order is delivered. Simply contact our support team within 30 days and we’ll guide you through the next steps.

Returned items must be unworn, unused and returned in their original condition and packaging.

Once your return has been received and approved, your refund will be processed back to your original payment method. Please allow a few working days for the refund to appear, depending on your bank or payment provider.

We want the entire process to be simple and straightforward, and our team is always happy to help with any questions about your order.

Your satisfaction with your Lydia London jewellery is incredibly important to us.